Shipping & Returns

 

Shipping Domestic

Orders being sent within Canada are sent via tracked Canada post within 1-3 business days of receiving payment.  All wall hangings are sent wrapped safely for shipment in either a bubble mailer or cardboard box dependent on size.

Shipping International

Orders being sent to the US are shipped via tracked Canada post within 1-3 business days of receiving payment. International orders are shipped via air mail, not tracked for sake of costs to customer. If your country is not listed at checkout it is only because I cannot be sure of shipping costs. Feel free to send me a message and we can arrange a postage price or include tracking for an increased rate.  All wall hangings are sent wrapped safely for shipment in either a bubble mailer or cardboard box dependent on size.

Returns

Orders are non-refundable. All pieces are handmade and one-of-a-kind, meaning small imperfections are part of the process and character. I wouldn't sell a piece that I am not proud of and all details are shown in product photos. However, If your piece arrives broken or doesn't arrive at all, let me know and we'll see what we can do! (within 14 days of receiving)